FAQ

Welcome to my webstore! Hopefully you will find the answer to some of your questions here. Enjoy your stay and visit again soon!

Ordering is Quick and Easy

My online shop is quick and easy-to-use. Simply add goodies to your shopping cart and follow the instructions presented during the checkout process.

Please keep in mind that the color of my items may vary slightly from what you see on your screen. Also, since my plushies hand-finished by myself,  there may be slight variation in the appearance. All part of the charm!

Delivery and Returns

I deliver my items worldwide and I also accept returns within 30 days of placing the order within the US. Please go to shipping and returns to find out more.

FAQS

What payment methods do you accept?

PayPal Logo

Is it safe to shop with you online?

Yes! Your details are SSL encrypted during the shopping checkout process.

Do you offer gift wrapping?

Yes! If you would like your item gift wrapped please send me a message through my Contact Me page along with your Name, order number or PayPal transaction ID number.

My order is a gift, can I add a message/ card?

Yes! If you would like to send a message with your order please send a message of what you like to be written through my Contact Me page along with your Name, order number or PayPal transaction ID number.  We will copy your note exactly as written!

My order is a gift, can you leave out the invoice/ put in a gift invoice?

Yes! If you would like us to remove the invoice or print a gift invoice please send a message of what you like to be written through my Contact Me page along with your Name, order number or PayPal transaction ID number.

Can I wash my Plushie?

Photo shows you where the Product Description tab is located. This tab will have some helpful information.

Yes you can! I’ve had many of my customers machine wash my plushies. Machine wash with cold water  with similar colors and air dry. They will be good as new!

Are your products safe for babies and children?

I’ve noted on all of my product pages of the suitable age the item is intended for. You can find this information under the Product Description tab

Can I purchase in person, Do you have a Store?

I don’t have a physical store, hopefully in the future, but I do vend at various ComicCon and Fan conventions, please view my Events page to see the list of conventions that I’ll be vending at.

Still have questions? No problem, Just send me a message through my Contact Me page!